Reference

CMTOTO Privacy Policy For Your Account

Our Privacy Policy explains what CMTOTO collects when you open an account, verify your phone, browse from a mobile browser, or use DANA and QRIS.

Account dataWallet recordsCookie choicesAccess requests
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CMTOTO CMTOTO Privacy Policy For Your Account
HELP WITH REQUESTS

Contact Us About Privacy Policy

A clear support route helps you act on this Privacy Policy without guessing which team to reach.

Account access Use the support path attached to your account when you need a copy of…
Wallet record For a DANA, OVO, GoPay or QRIS record, share the transaction reference and date…
Correction request Tell us which profile detail is wrong and what it should say.
HANDLING YOUR DATA

What We Do With Personal Data

We keep this Privacy Policy practical by linking each data use to an account task you can recognise.

Account details

We use your name, phone number and sign-in details to create the account record, complete phone verification and respond to requests about your Privacy Policy rights.

Device signals

A mobile browser may send device and session signals when you sign in. We use them to identify unusual account activity, not to request your DANA, OVO or GoPay PIN.

Cookies

Cookies can remember a session choice and help us understand whether a page loads correctly. You can manage cookies in your browser settings, although some account steps may then need repeating.

Wallet records

For QRIS, bank transfer or virtual account activity, we retain references such as status, amount and time to reconcile the account record and answer a payment-status request.

Retention

We keep personal data only as long as needed for the stated account purpose, an open support request or a legal record. We then remove, anonymise or securely restrict it.

Change requests

Ask us to access, correct or delete eligible data through the account support path. We may verify your phone or account details first so another person cannot alter your record.

Privacy Policy Questions About CMTOTO

These Privacy Policy answers address the account, device and wallet questions you are most likely to have before opening an account. They also explain the practical steps for checking, correcting or limiting the use of your personal data. Where a request depends on your location or a legal rule, we will apply the relevant requirement and explain the next account step.

It covers account details, phone verification, sign-in activity, device signals, cookies, support messages and payment references connected with your CMTOTO account and its account support requests.

No. Our Privacy Policy describes transaction references and status checks for DANA, OVO, GoPay and QRIS. We do not ask for your wallet PIN or full secret payment credentials.

Phone verification helps us connect a request to the correct account and reduce mistaken or unauthorised changes. We may ask you to complete this step before releasing or correcting personal data.

Sign in and use the account support path, stating that you want an access request under the Privacy Policy. Include the relevant account phone number, but do not send your password or wallet PIN.

Yes. Send the incorrect field and the replacement detail through account support. We may confirm your phone number or another account step before applying a correction to protect your record.

We retain data for the account purpose, an unresolved support matter or a required legal record. When that need ends, we remove, anonymise or restrict the data under the applicable rule.

Our handling applies where local law permits, while specific rights or retention duties can vary by location. Contact account support if you need the policy position for your circumstances.

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